Using Mystery Shopping to Improve your Customer Service in your Restaurant

Mystery shoppers in a restaurant

Reality shows like Undercover Boss, Restaurant Stakeout, and others are based around objectively gathering information to improve business. Everyday diners are the lifeblood of a successful restaurant and improving customer service is the best way to ensure your restaurant has a line out the door. Even without a camera crew and a television show, you…

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Giving Back to Veterans

Veterans Day Banner 2014 - Consolidated Foodservice

Giving Back to Veterans These days the appreciation for veterans has diminished from little to almost nothing. With the amount of hard working people that fight for this country and so little gratitude, it amazes me that still so many people want to stand up for those that are not appreciative. It goes to show…

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Recipe: Frozen Pumpkin Spice Latte

pumpkin-spice-latte

It’s that time of year again! Pumpkins, leaves falling, wagon rides, and PUMPKIN SPICE EVERYTHING! That means that everyone’s favorite fall drink, Pumpkin Spice Latte, is back in full force. One of the ways that coffee shops offer this popular drink made is frozen. In fact, it is the second most popular way to have a…

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Which Type of Ice is Best for Your Restaurant

ice-feature

A tall glass with moisture beading over the outside, a delicious, chilly beverage cascading over crystal cubes of ice. It quenches our thirst and cools us.  In addition to filling our glasses, ice serves many purposes in a restaurant from an attractive display to the practical food preservation to an important part of a beverage…

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ALS Ice Bucket Challenge Fails

Surely by now you have at least heard of the ALS Ice Bucket Challenge. Many of you have successfully completed the challenge to help raise money and awareness for ALS. From July 29 to August 21, the A.L.S. Association has received $41.8 million in donations. Way to go! Unfortunately, some of you out there have not…

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10 Wacky State Fair Foods: Wild, Crazy and Ridiculous

Chocolate_Bacon

State fairs were once places where the kids and the folks took a break from Mom’s healthy green beans, biscuits, and pot roast and indulged in hand-held novelties like corn dogs, burgers, soda pop and sno-cones.  Grandma bought a scrumptious blackberry pie and samples were given out after the judging took place. Today, state fair…

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A Grilling Nation

grilling-nation

After one of the roughest winters on record we have finally made it to summer! Amid the frenzied attempts to try and stay cool while keeping your clothes from sticking to you on the way home from work, time has flown by and it is almost July again. And we all know what that means:…

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